Privacy Policy

At Cross Manufacturing (https://crossmanufacturing.net), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and purchase our products.

By using our website, you consent to the collection and use of your information in accordance with this policy.

1. Information Collection

When you visit our website, we may collect the following types of information:

· Personal Information: We collect personal information that you voluntarily provide to us when you create an account, place an order, or contact us. This may include:

a.  your name, 

b. email address, 

c. shipping address, 

d. phone number, and 

e. payment information.

Consent: By providing the above information to us, you explicitly consent to receive messages from Cross Manufacturing at the provided phone number, email or address provided.

· SMS Communication: We may use your mobile number to send you SMS messages containing information about our products, services, promotions, and updates. Message frequency may vary based on your preferences. When you agree to be contacted by SMS, we collect your mobile phone number to send you text messages regarding our products, services, promotions, and updates. By agreeing to be contacted by SMS, you acknowledge that you have read and understood this Privacy Policy.

· Service-Related Communication: In addition to promotional messages, we may send you service-related announcements, administrative messages, and other communications deemed necessary for the proper functioning of our services.

·  Non-Personal Information: We may collect non-personal information automatically as you navigate our website, such as IP addresses, browser type, operating system, pages viewed, and the date and time of your visit.

·  Cookies: We use cookies to enhance your browsing experience, remember your preferences, and gather analytics data. You can disable cookies in your browser settings, but doing so may affect website functionality.

2. Use of Collected Information

We use the collected information for the following purposes:

· To process and fulfill your orders, manage your account, and provide customer support.

· To personalize your shopping experience and show you relevant content and promotions.

· To improve our website, products, and services based on user feedback and data analysis.

· To communicate with you about updates, promotions, and special offers, if you have opted in to receive such communications.

· We use your mobile number to send you SMS messages containing information about our products, services, promotions, and updates. Message frequency may vary based on your preferences.

· Service-Related Communication: In addition to promotional messages, we may send you service-related announcements, administrative messages, and other communications deemed necessary for the proper functioning of our services.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with selected partners in the following situations:

· Service Providers: We may share your information with service providers who help us operate our business, such as payment processors, shipping companies, and email service providers. These providers are required to protect your information and use it only for the purposes specified.

· Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or a subpoena.

· Business Transfers: In the event of a merger, acquisition, or sale of our assets, we may transfer your information to the new owner, subject to the terms of this Privacy Policy.

4. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We implement reasonable security measures, such as SSL encryption and access controls, to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. User Rights and Choices

You have the right to access, rectify, or erase your personal information held by us. You can do this unsubscribing to our emails or contact us at salesinfo@crossmanufacturing.net.

6. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party services, such as social media platforms. These third parties have their own privacy policies, and we encourage you to review them before providing your information.

7. Security Measures: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction, however no technology can be 100% secure so we cannot promise or guarantee unauthorized cybercriminals or any third parties will not be able to collect steal or modify your information. Providing and transmitting your personal information to us is done at your own risk.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. 

Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at salesinfo@crossmanufacturing.net

Last updated: 1/6/2025